MS-96 SOLVED PAPERS AND GUESS
Product Details: IGNOU MS-96 SOLVED PAPERS AND GUESS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2018
RATING OF BOOK: EXCELLENT
Total Quality Management
ABOUT THE BOOK
FROM THE PUBLISHER
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MANAGEMENT PROGRAMME
MS-96
Term-End Examination
December, 2015
MS-96 : TOTAL QUALITY MANAGEMENT
Time : 3 hours Maximum Marks : 100
(Weigh Cage 70%)
Note : (i) There are two Sections : Section A and Section B
(ii) Attempt any three questions from Section A, which
carries 20 marks each.
(iii) Section B is compulsory and carries 40 marks.
SECTION - A
1. List and explain the stumbling blocks a TQM manager faces to implement TQM in an effective manner.
2. What do you understand by a Quality Business Plan ? Discuss in brief each element of a Quality Business Plan.
3. Explain the "Strategic Planning Process" in Quality Management.
4. Write notes on :
(a) The Air (Prevention and Control of Pollution) Act, 1981.
(b) The Environment (Protection) Act, 1986.
5. Discuss in detail the quality system auditor.